If you would like your order to be received on a particular day, please enter your comments in the checkout section. Our default shipping mode is 2nd Day Air, our shippers guarantee delivery within 2 business days. If you require Saturday Delievery, the shippers charge an extra $14.25 (only available for Next Day Air, Priority Overnight services).

Ground shipping is only available to the following states: MA, CT, RI, NH, VT, ME, NY, NJ, PA, MD, DE, VA. This mode has no time guarantee and will usually be delivered within 1 business day in New England and 2 days for the rest of the states listed. Since Ground mode deliveries are not guaranteed by UPS and Fedex it is safer to choose an Air shipping mode if you require delivery on a specific date.

When temperatures above 80F are present at the delivery location, please choose the Next Day Air option to ensure safe delivery of the chocolates before 10:30 AM, or we will have to upgarade you to this shipping mode for additional charges. We will ship in ice as necessary during the summer months for all Air shipping modes ($3.50 extra charge for Ground shipments). Teuscher Chocolates is not responsible for melting during shipping.

We use either Fedex or UPS to deliver your order, therefore we cannot ship to PO Boxes.
Please ensure that you provide us with correct and complete delivery address information as we cannot be liable for undelivered orders that result from incorrect address information. Please be aware that cancelled orders may incur a 15% restocking fee for decorative box orders. Because of the perishable nature of our chocolates we cannot accept returns.